Telephone Sales and Problems with Bandwidth and VoIP

By Lance Winslow

Are you a salesperson who works at of your home and often uses the telephone to set up appointments, make deals and do cold calling? If so, it you may wish to check your bandwidth if you end up switching to voice IP because otherwise you may not have the proper bandwidth to carry on a conversation in the middle of the day when all the Internet lines are being used at maximum peak.

There's nothing more aggravating to listen to someone using voice IP who is trying to explain something and the communications is coming out broken. If you are a salesperson and doing this you might be aggravating your customers or even frustrating them and certainly that is no way to open a dialogue or begin the sales process.

Make sure you have the proper bandwidth for your voice IP home office otherwise you are better sticking to regular phone service. Trying to explain to a customer why you're so frugal that you wanted to only pay $19 a month and still call all over the country to very important clients may not make sense to them.

In fact if you think about it; it probably does not make any sense to you either. If you are a good salesperson and make a lot of sales on the phone then you need the best phone service possible and if voice IP is not doing it for you then you shouldn't be using it.

How bad is this problem? Well, I have been talking to quite a few people who are consultants who work out of their home and they have tried VoIP and they had to switch back. It just wasn't working out for them. Perhaps you will consider all this in 2006.

"Lance Winslow" - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/wttbbs/

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