Frequently
Asked Questions1.
Where do I get these laptop units ?
My used or secondhand laptops /
notebooks come mainly from finance companies and IBM ,Dell,Compaq themselves,
as refurbished units. They have been thoroughly checked and are given an ok clean
bill of health.They are of course guaranteed for 12 months which is the same as
most NEW notebooks on the market.Some have been Traded In on New notebooks .I
do not buy them at auctions which are notorious for defective products.
2.
What is the difference between notebooks and laptops?
The original
portable computers were called laptops or luggables.They were about the same size
as a portable sewing machine and weighed a bomb. I sold many of them in the early
80’s.( I sold my first IBM in 1986) The correct term for current generation portable
computers is NOTEBOOKS
3. What do I think is the best brand of laptop
or notebook?
In my mind there is no real difference in the major brands
.They are all technically excellent.Provided you stick with the top 5 major vendors
you cant really go wrong.The top companies Toshiba ,Dell.IBM, Compaq will still
provide telephone assistance to any user.If you have a problem I say that between
us we will get a solution.
4. Are Laptops expensive to repair ?
Because
these notebooks are USED or secondhand the repair costs are modest.There is a
network of repairers who have good supplies of used parts which keeps the costs
down .
5. What does my laptop warranty cover?
It covers any
malfunction of the laptop computer hardware due to fair wear and tear similar
to the original warranty.We are happy to repair or replace the laptop.Batteries
are not part of the guarantee .They are a consumerable product just like printer
cartridges and periodically need replacing.However they do work. Ring or email
me and I can provide the names of reputable battery rebuilders who charge less
than the price of a new one. Software problems are not covered by warranty but
many of these problems are resolved over the telephone.
6. Will laptops
and notebooks loose their value ?
Yes they rapidly lose value.Because
those listed are used they have already dropped significantly in value.They will
continue to do so but not as fast. I will always trade back the notebook that
you have bought on newer versions.
7. Do notebooks and laptops wear
out?
The answer is they don’t.However finally a notebooks' longevity
is determined by whether there is service and parts available.The leading brands
that I sell are almost guaranteed not to wear out because there are always parts
available to repair them either used or new.
8. Does Windows come preloaded
on the laptop?
It doesn't unless specifically mentioned in the description
of the unit selected.You can purchase Windows 98SE from us and we will load it
for you.Otherwise the laptops come ready to have windows loaded. We provide any
drivers on a CD together with our free software and free 200 internet hours.
9.
Are laptop operator manuals provided?
Not unless mentioned in the description
of the unit selected.We will however provide you with the internet address of
downloadable manuals (if available)in the accompanying box.
10. Will
you accept any other form of payment ?
Yes you can arrange direct bank
transfer,cheque or money order.It will however slow the delivery process down.Contact
us and indicate which of these methods you would prefer. |
